Keltec KSG repairs made.

[dajerseyrat]

This is the original thread that was closed due to bickering back and forth.
http://www.ktrange.com/forum/ksg-bul...html#post93071

This is the email I just received and apparently they did find a few issues with the gun that were hopefully resolved. Unfortunately I will not get the weapon back till after May 3rd due to me leaving the country in the morning for vacation. :thumbsup:
Reading what repairs they did, it makes perfect sense to me with the issues i was having.Hopefully it will shoot very good for me in the future and I will be able to post a positive review of the weapon...

I will say that Ryan has been very helpful once the issue has come to light, I can only assume the ball was dropped in the scurry to get ready for the NRA show. I can understand now, but at the time i was pissed and was very upset, I have calmed down since. I have been very soft spoken to everyone I spoke to at Keltec and once they realized how upset I was, they were apologetic and have been helpful thus far. Like I said, somehow the ball got dropped but they have picked it up and made good so far.

I have personally reviewed your weapon and have done the following reviews / repairs:

· Replaced Barrel Assembly / Honed Barrel and Chamber: There was nothing “wrong” with the other barrel except I saw some cosmetic issues with the Picatinny and Barrel… the dimensions were good though with the barrel. That and if you were having extraction issues, I wanted to keep that system here to review in case we receive any more in the future… just in case.
· Reviewed Bolt: Bolt was good. Polished Bolt Lock as it was on the high tolerance and tight on the inside of the Bolt as the Bolt Lock cams down unlocking the system. This was most likely the issue with the weapon not extracting consistently.
· Grip: Good. No issues.
· Rear Stock: Good. No issues.
· Receiver: Completely rebuilt Receiver. It still has the same serial number and is the same Receiver, but it was rebuilt to ensure it was done correctly. The Receiver was sandblasted and re-parkerized to give it a new look again. New magazine springs / magazine plugs / followers, to ensure the rounds are seating properly—nothing wrong with the old ones, but I’m not going to re-use the old ones here. New Cartridge Stops / Selector / Selector Catch. The issue on Double Feeding also came from the inner cartridge stops (KSG-314 and KSG-315) were sanded to the lower tolerance, so there would be times when they did not work… I saw that too on testing. Those were replaced and the weapon does not Double Feed any more. No issues on anything else there. I did polish the swage / feed ramp area and this is smoother here on loading.
· Re-proofed. New assembly as stated above. Weapon was re-proofed.
· Test fired and Function Tested. I shot 200+ rounds through the weapon and two of our technician each shot 100+ rounds through the weapon. The weapon did not double feed and it extracted every round, including the “more challenging Centurion rounds” from Italy.

[Haugrdr]

Good for you...I knew they would try their best to make it right for you. I wish you the best of luck when you get it back.

[Axeman]

Wow, Keltec really gave your gun a going over that few it any other gun makers would have done in that situation.
However, I still don't understand why KT doesn't take a little more time and effort checking each gun for those kinds of defects before shipping it to the wholesalers. I'm sure that it would cost the company less in the long run if all the guns were test fired with maybe 40-50 rounds, and if any malfunctions found were corrected and then rechecked to assure that it's ready to ship. I have found by reading on other gun forums that Keltec guns have a poorer reputation than they deserve because of defects in a RELATIVELY high percentage of guns that leave the factory with manufacturing defects that are guaranteed to irritate and aggravate the buyer. Before retiring I was regional service manager for a large manufacturing corporation for quite a few years, and I know from long experience that shipping products that are free from defects because of a well designed quality control program assures satisfied customers who speak highly of your product to potential future buyers. A QC program such as that is a far more effective tool for creating satisfied customers and increasing sales than any expensive advertising program can offer. Just a few thoughts from an old codger who has "been there done that".

[dajerseyrat]

I agree that it would have been nice to use my gun right out of the box, and not have to return it and deal with this nonsense to begin with. Better quality control in the factory would have solved these issues and we would not be reading this.

[dajerseyrat]

I took the gun to the range last night and ran about 100 rounds through it and it did not jam once, so it looks as if the issues are resolved for now. I did immediately the gun was much easier to load and the magazine selector switch was easier to select from side to side, before the repairs it felt like it had to be forced to the point it would break. The action seemed smoother also. I put my sight back on and dialed it in at 15 yards, and will say this much for the gun, it is DEADLY ACCURATE for a short shotgun. With 00 buck I was able to put a hole dead center of the target and was able to then put every other round of 00 buck through the same hole at 15 yards.

Another good thing was that one of my range masters who was there the very same day I first fired the gun and had malfunctions, was there last night and he got to shoot the gun also and said it was night and day from when he first fired it. I will say that I am now happy with my KSG's performance wise so far, time will tell on the durability of the weapon.

[banana380]

Glad it's working for you, you went through a lot of shit to get it to that point.

[TucsonMTB]

So, does this mean you are no longer persona non grata at KTOG?

Historically, TxCagun has been pretty defensive about Kel-Tec criticisms.

[dajerseyrat]

So, does this mean you are no longer persona non grata at KTOG?

Historically, TxCagun has been pretty defensive about Kel-Tec criticisms.

Ehh, whatever floats their boats over there..98% of them dont even have a KSG yet and just felt like jumping all over me for posting a negative review...I didnt share their opinions so they kicked me out of their sand box..Oh Well...

[jayspapa]

Good to hear they got it lined out and working great for you. For me , I think it would still prove awkward when time came to reload. With lots of practice I know it could be learned , just like any other firearm one is unfamiliar with. I might still get one but not at the price they seem to be going for right now.

[dajerseyrat]

Good to hear they got it lined out and working great for you. For me , I think it would still prove awkward when time came to reload. With lots of practice I know it could be learned , just like any other firearm one is unfamiliar with. I might still get one but not at the price they seem to be going for right now.

It does take some getting used to, and I cant see hoe you can combat load a round while in the low ready position if the gun was empty...